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FREQUENTLY ASKED QUESTIONS

For questions relating to the attractions and activities near you...

Activity FAQs

How do I get a FREE ‘Dare To Do It’ ticket?

 Once you have purchased a promotional pack of McCain fries, all you have to do is:

Your quality number is the 9-characters plus the 4-digit time stamp, this is printed on the back of your promotional McCain Crispy French Fries and other promotional packs of Quick Cook French Fries, Southern Fries and Curly Fries.

Please note that the quality number will always begin with a letter, such as S, C or P and will be followed by the day, month and time in the following format – DDMMYYYY and digital time (24-hour clock). For example, S15112017 01:05.

N.B. You do not need to include the two-digit number that follows the time stamp.

  • Browse the selection of attractions and activities near you and click to redeem.
  • Print or download your ticket and take it with you to your local attraction or activity for your ‘Dare To Do It’ adventure.

The offer you can expect from the ticket is for offers on local attractions and activities near you include:

  • 2 for 1 ticket
  •  Buy an adult ticket & get a free adult or child ticket
  • Buy a child’s ticket & get a free child ticket

N.B. Make sure you check the venues Terms and Conditions and availability ahead of redeeming your ticket. Some venues require pre-booking and all venues have specific Terms and Conditions for entry.

What is the McCain ‘Dare To Do It’ offer?

Every time you purchase one of our promotional packs (Crispy French Fries, Quick Cook French Fries, Southern Fries or Curly Fries), you will receive one ‘Dare To Do It’ ticket containing a unique reference number for you to experience offers on a choice of over 1,000 attractions near you.

The promotion will launch in April 2018 and will be live for 12 months, subject to the venue’s normal opening hours of business. Tickets must be used within 3 months after they have been redeemed.

Your promotional pack will provide the opportunity for you to experience offers on national and regional attractions and activities near you around the UK and contains a quality number which can be used to redeem your ticket. You will find a selection of attractions on our website for you to choose from. When you have found one you like, you can enter the quality number and download a ticket for the attraction or leisure activity of your choice.

How many tickets will I receive on a promotional pack?

Every time you purchase one of the promotional packs (Crispy French Fries, Quick Cook French Fries, Southern Fries or Curly Fries), you will receive one ‘Dare To Do It’ ticket containing a unique reference number for you to experience offers on local attractions and activities near you.

Where can I find my quality number?

Your quality number is the 9-characters plus the 4-digit time stamp, this is printed on the back of your promotional McCain Crispy French Fries and other promotional packs of Quick Cook French Fries, Southern Fries and Curly Fries. 

Please note that the quality number will always begin with a letter, such as S, C or P and will be followed by the day, month and time in the following format – DDMMYYYY and digital time (24-hour clock). For example, S15112017 01:05.

You do not need to include the two-digit number that follows the time stamp.

What if I can’t read my quality number?

If you have a problem reading your quality number on the promotional pack, please contact the McCain ‘Dare To Do It’ Team on Freephone 0800 0385 331. Lines are open Monday to Friday between 09:00 – 17:00 (excluding Bank Holidays), by emailing daretodoit@mccainfreeticket.co.uk or you can send the promotional pack to The McCain ‘Dare to Do It’ Team, Customer Relations, McCain Foods (GB) Ltd, FREEPOST with your full name and address.

Why isn’t my quality number being accepted?

Please check carefully that you are entering all of the characters correctly. It is useful to check that the numbers and letters are correct. Please take care to double check the following which are easily confused with one another: S and 5. Please try again or contact the McCain ‘Dare To Do It’ Team on Freephone 0800 0385 331. Lines are open Monday to Friday between 09:00 – 17:00 (excluding bank holidays), by emailing daretodoit@mccainfreeticket.co.uk.

Can I use the quality number more than once?

No, each quality number can only be used once. To be eligible for another free ticket, please purchase another promotional pack. If you are having trouble with your quality number entry, please contact the McCain ‘Dare To Do It’ Team on Freephone 0800 0385 331. Lines are open Monday to Friday between 09:00 – 17:00 (excluding Bank Holidays), by emailing daretodoit@mccainfreeticket.co.uk or mailing in to Freepost The McCain ‘Dare to Do It’ Team, Customer Relations, McCain Foods (GB) Ltd, FREEPOST with your full name and address for more information.

Can I go to my chosen attraction or activity more than once during the promotional period?

As long as a promotional pack is purchased, and a new ticket is claimed via the website each time, yes. For certain sporting venues, you may only be able to redeem one ticket per venue or company throughout the promotional period (please check individual Terms and Conditions).

Do I have to hand my ticket in when I arrive at my chosen venue?

Yes, you will need to hand in the ‘Dare To Do It’ ticket that you download from the promotional website at the gate/till upon arrival at your chosen attraction or activity, containing your unique reference number. The attraction/venue will then retain the ticket. Some venues will accept digital e-tickets and accept a ticket shown on mobile phones – please check the venue Terms and Conditions ahead of your visit.  

What kind of offers can I expect?

The offer you can expect from the ticket containing the unique reference number for offers on local attractions and activities near you include:

2 for 1 ticket:

 Buy an adult ticket & get a free adult or child ticket

Buy a child’s ticket & get a free child ticket 

Please check the individual attraction or activities page on the website for full information.

How long will these tickets be valid for?

The campaign will run from the 1st April 2018 until 31st March 2019. Tickets must be redeemed during this period and then used within 3 months following redemption (or by the promotion end date, 30.04.2019, whichever is soonest). All tickets are subject to the individual venue’s opening dates and times. Please note that some venues exclude bank holidays, special events and other peak periods, whilst other venues are only open during their seasonal opening times e.g. closed for the winter season. Please check the individual attraction or activities page on the website for full information.

Remember that you can only collect our ‘Dare To Do It’ tickets from McCain promotional packs, across the fries range. 

Where can I use my ticket?

Your ticket can only be used for entry to the attractions/venues stated on the promotional website www.mccainfreeticket.co.uk. The ticket must be used on the dates specified in the Terms and Conditions (printed on the ticket). Please note there may be ‘exclusion dates’ printed on your ticket – these are the dates your ticket cannot be used on.

How many attractions/activities are included in this promotion?

We have over 1,000 attractions and activities to choose from at a variety of locations in the UK.

Who can I contact if I have a query about an attraction or activity?

Please contact the individual venue that you would like to visit. Alternatively, if you have a query about the promotion, please contact the McCain ‘Dare To Do It’ Team on Freephone 0800 0385 331. Lines are open Monday to Friday between 09:00 – 17:00 (excluding Bank Holidays), by emailing daretodoit@mccainfreeticket.co.uk or mailing in to Freepost Customer Relations, McCain Foods (GB) Ltd, FREEPOST with your full name and address for more information.

Will my ticket guarantee a place at the listed attractions and activities?

We have handpicked all the participating attractions and activities to make sure you enjoy your ‘Dare To Do It’ experience, but check availability before arriving at your chosen attraction or activity to avoid disappointment. Some activities will need to be booked in advance. Please check the individual attraction or activities Terms & Conditions page for full information.

How can I find an attraction or activity close to me?

Visit www.mccainfreeticket.co.uk and you will find a Venue Finder map. Click on the relevant geographical area of the map to view the venues in your chosen area. You can search by category or postcode too. 

Can I exchange attractions?

Our tickets give you a great choice of attractions and activities for your ‘Dare To Do It’ experience.

We’ll ask you to choose a local attraction or activity before you can print your ‘Dare To Do It’ ticket. Your ticket is specific to a local attraction or activity and you won’t be able to change venues once you’ve printed your ticket, so please check availability before you print.

McCain ‘Dare To Do It’ Tickets are not transferable and once you have redeemed your ticket at your chosen attraction, you will not be able to reuse it.

Can I use my 'Dare To Do It' ticket with other offers or discounts?

No, unfortunately tickets cannot be used as part of a corporate booking or in conjunction with any concessionary or discounted rates or any other offer.

Are there any age restrictions to enter the promotion?

In order to participate in this promotion, you must be 18 years or over. Please check the individual Terms and Conditions of the partner venue for specific age restrictions at the activities.

Are there any restrictions on who can use my ticket?

The person who redeems the ticket must use this ticket. The person attending the activity must be within the venue’s specific Terms, e.g. if the venue specifies that a child ticket is for children aged 10 or younger, the child using the ticket must be aged 10 or under.

I went to a venue listed on this website and my voucher wasn’t accepted.

Please contact the McCain ‘Dare To Do It’ Team on Freephone 0800 0385 331. Lines are open Monday to Friday between 09:00 – 17:00 (excluding Bank Holidays), by emailing daretodoit@mccainfreeticket.co.uk or mailing in to Freepost Customer Relations, McCain Foods (GB) Ltd, FREEPOST with your full name and addressfor more information.

Is it safe to enter my personal information online?

Yes, we are committed to keeping you safe online and completely confidential. Any information that you provide is held with the utmost care and security. Once the campaign has finished, any information will be destroyed. Your data will only be available to parties associated with the campaign.

What will McCain use my details for?

McCain will use your details for the purpose of fulfilling the promotion only.

What are the activities on offer?

We have handpicked the below activities for your enjoyment:

Animals & Zoos

Enjoy a family day out by visiting zoos or wildlife centres across the UK.

Archery

Experience an outdoor afternoon at one of our archery venues. Train to hit the targets with bow and arrows.

Bowling

Spend quality time with friends or family at our bowling venues around the UK.

Bungee Jumping

The sport of leaping from a height, while secured to a long nylon-cased rubber band around the ankles. Dare to bungee jump at various locations across the UK.

Go Karting

Experience the thrill of driving an open-wheeled Go-Kart at nationwide venues.

Golf & Mini Golf

Visit golf, mini golf, 3D & 4D golf courses with friends or family. Depending on the nature of the game, each hole will involve negotiating an obstacle such as small tunnels, bridges, hills etc.

Indoor Climbing

Dare to try the indoor based sport, whereby you will attempt to climb the wall with attachments to simulate a rock face.

Laser Quest

Experience the indoor lasertag game with friends or family. Using infrared hand-held units and vests, you will compete to score points.

Martial Arts

Visit one of our nationwide venues to practice traditional forms of self-defence or attack such as Tae Kwon Do in a controlled environment.

Museums & Heritage Centres

Visit a variety of museums or heritage centres, presenting historical, scientific, artistic, or cultural interests in an exhibited environment.

Orienteering & Hunt Fun

A competitive sport in which runners or walkers have to find their way across a course with the aid of a map and compass.

Scuba Diving

Scuba diving is a form of underwater diving where the diver uses self-contained underwater breathing apparatus.

Segway & Shredder

Try the electronic self-balancing scooter at a range of venues throughout the UK.

Soft Play

Visit soft play centres around the UK, suitable for young children.

Sports

Try a large variety of sports at centres across the UK.

Trampolining

Visit indoor trampolining centres with friends or family and experience innovative zones to get bouncing, climbing and somersaulting.

Tree-Top Adventures

Tackle high rope obstacles and glide down zip wires in various scenic locations.

Theme Parks

Enjoy time with friends or family in various UK based amusement parks.

Watersports & Surfing

Dare to experience sports that are carried out on water such as water skiing and wind surfing.

Which McCain products can I find the promotion on?

The promotion can be found on the following packs;

Crispy French Fries

Quick Cook French Fries

Southern Fries

Curly Fries

My ticket is out of date, can I still use it, or can I replace it?

The ticket must be used within 3 months following redemption and cannot be replaced.

There is a problem with my McCain product, who do I contact?

Please contact the McCain Customer Relations Team on Freephone 0800 146573. Lines are open Monday to Friday between 09:00 – 17:00 (excluding Bank Holidays), by emailingcustomer.relations@mccain.co.uk or mailing the team at the following freepost address: Customer Relations, McCain Foods (GB) Ltd, FREEPOST 11518, Scarborough YO11 3BR.

Is this promotion related to the Great Village Raffle?